Our Commitment to You
Vet bills can be unexpected and stressful. We’re here to support you with honest advice about treatment options and costs—so you can make informed decisions with confidence.
The Reality of Vet Bills
Veterinary care has advanced significantly, which means better outcomes for your pet—but also higher costs. Here are some examples of what treatment might cost:
- Consultation & diagnostics: $100–$500+
- X-rays or ultrasound: $300–$800
- Surgery (e.g. lump removal): $1,000–$3,000
- Emergency care or overnight hospitalisation: $1,500–$5,000+
- Specialist treatment (e.g. MRI, CT scan): $2,000–$4,000+
- Chronic condition management (e.g. allergies, arthritis): $200–$500/month
These costs can add up quickly, especially in emergencies or for long-term conditions.
How Pet Insurance Helps
Pet insurance gives you peace of mind and helps you avoid difficult decisions based on cost alone.
Can cover up to 80% or more of eligible vet bills
- Reduces financial stress during emergencies
- Allows access to advanced diagnostics and treatments
- Protects against rising costs of veterinary care
If you’re not prepared to cover a sudden bill of $10,000–$15,000, insurance is worth serious consideration.
Flexible Payment Options
If you don’t have insurance, we can offer VetPay, a 3rd party payment plan provider, to help spread the cost of treatment. Once your account is set up, using these services is simple and seamless. Click here to head to the VetPay website to set up your account prior to your visit.
Choosing the Right Policy
Here are a few key things to look for to help decide which policy will work best for you and your pet.
Annual Benefit Limit: it is suggested to look for at least $15,000 per year
- Sublimits: Avoid policies that cap payouts for common conditions
Excess & Gap: Opting for a GapOnly policy allows you to only be responsible for the amount not covered by the policy. This can be done during the checkout process with us.
Pre-existing Conditions: Understanding what this means and if your pet has any is important as many policies will exclude these from being covered, so speak to us if you have any questions about any potential conditions your pet may have. .
Cruciate Ligament Waivers: Unsure you understand the policy you choose and how this may be impacted by a cruciate ligament repair - as this is a very common procedure for many breeds.
We Make Claims Easy
We handle insurance claims for you—at no extra charge. In most cases, you’ll only need to pay the gap at the time of your visit.
Our Recommendation
We recommend signing your pet up to a 30 day free policy to then give yourself time to do your research and make an informed choice.
Free Introductory Cover
Ask our team about the 30-day free trial for puppies and kittens when you next come in.
Want to read a bit more about the average cost of vet visits. Click here
Pet Insurance
Our team of professionals are here to help make pet care easy. If you have any questions or concerns about your pet's health, don’t hesitate to get in touch.
If you would like to make an appointment you can book online or give us a call to arrange a suitable time.
